Contact & Support

Questions, feedback, or need a hand? We're here to help.

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Email support

The fastest way to reach us. Great for setup help, billing, bug reports, and feature requests.

me@statpx.com

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Help yourself

Most answers are already written up. Check these before emailing:

FAQ · Install guides

Before you email

To get the quickest, most useful reply, include:

Your account email or username
The site/domain involved (if it's site-specific)
What you expected to happen, and what actually happened
Screenshots or the exact error text, where relevant

Response time

We reply to all inquiries within 3 business days, usually much sooner. Support is handled over email so every request gets a written, trackable answer — there's no phone queue to wait in.

Tip: If you don't see our reply within a few days, please check your spam or junk folder — automated replies sometimes land there.

Security & privacy reports

Found a security issue, or have a privacy question? Email me@statpx.com with "Security" in the subject line and we'll prioritize it. Please review our Privacy Policy and Terms of Service for the details on how statpx handles data.

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